Our Promise To You
We’ve structured our website www.londonpropertylicensing.co.uk so that you can visit without having to register or provide us with any personal information. After all, we want you to benefit from our free information resource so that you better understand the rules and regulations for letting out properties in the private rented sector.
If you choose to provide us with any personal information, you can be assured that it will only be used to support your relationship with London Property Licensing and to ensure we only ever provide you with relevant information. This applies regardless of whether you contact us by phone, email or post.
The Legal Bit
For your protection, we are registered with the Information Commissioner’s Office under the Data Protection Act 1998 and the General Data Protection Regulation (GDPR) that comes into force on 25 May 2018. Our registration reference is ZA108817.
London Property Licensing is the Trading name of Tacagni Consultancy Limited. Company No: 5131075. Registered in England & Wales. Registered office: 237 Westcombe Hill, London SE3 7DW. VAT registration Number 218190811.
There is no requirement to provide us with any personal information if you want to use the free online information resource on our website.
Although using cookies helps us to improve our site, you do not need to accept our cookies in order to access our website. The majority of web browsers allow some control of cookies.
If you decide to contact London Property Licensing, we will only collect sufficient information about you to allow us to deal with your query and communicate with you in an appropriate way. We try and keep any such information to a minimum.
Specifically, we may use your information to communicate with you, respond to your query or provide you with our consultancy support services.
London Property Licensing will never sell, rent, or lease your personally identifiable information to others.
If you wish to subscribe to our regular newsletter that is distributed by email once or twice a month, we only ask for your name and email address. All the information is held securely.
We have never added anyone to our newsletter distribution list without their consent and nor will we in the future. After all, we know how annoying it can be if you are inundated with emails and we don’t want to add to the problem.
You will only be added to our newsletter distribution list if you complete one of our newsletter sign up forms, or if you contact us direct and ask for your name to be added.
You are free to unsubscribe from our newsletter at any time. If you do, we will not contact you again. Every newsletter has an unsubscribe link in the email footer. Alternatively, you can email us at email@example.com and ask for your details to be removed. All requests will be actioned within 5 working days.
If you use our expert housing consultancy service, we will need to hold more information about you to enable us to deal effectively with your request for service.
For our billing system, we record a client’s name, business name (if any), postal address, email address and contact telephone number(s).
We will never store client credit or debit card details and only accept payment for the services we provide by direct debit or BACS transfer (as of 2018).
All information and supporting documentation that you share with us will be held securely and will never by disclosed to a third party without your prior written agreement. For example, if you ask us to submit a property licence application on your behalf or if you ask us to liaise with a third party on your behalf.
Subject access requests
London Property Licensing recognise that individuals have the right to access their personal data and can make a request verbally or in writing. If we receive a subject access request asking what information is held about them, we will deal with the request without undue delay and at the latest within one month of receipt.
If the request is particularly complex, we reserve the right to extend this timescale by a further two months.
We may need to confirm the identity of the applicant before releasing personal information to them. After all, we want to protect your privacy.
In most cases, the subject access request will be handled at no cost to the applicant. If the request is manifestly unfounded or excessive, we reserve the right to charge a reasonable fee for the administrative costs of complying with the request.
London Property Licensing is committed to ensuring the security of your information. To prevent unauthorised access or disclosure, maintain data accuracy, and ensure the appropriate use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online, by email, phone or through information you send us by post.
London Property Licensing
20-22 Wenlock Road
London N1 7GU
To find out more about London Property Licensing, you can visit the About page.