Telephone Consultation

Understanding additional licensing

When it comes to housing regulation, understanding the rules and achieving compliance is not an easy task.

Whilst you can find a wealth of free information on our website, you still need to interpret the rules and apply them correctly.

That’s why our 30 minute telephone consultation has proved so popular. You get the opportunity to discuss your query with a Chartered Environmental Health Practitioner and expert in housing regulation. Our primary objective on every call is to give you our best professional advice.

Topics we can advise on include:

  • Houses in Multiple Occupation (HMOs)
  • HMO Management Regulations
  • Mandatory HMO, Additional & Selective Licensing
  • Housing Health and Safety Rating System (HHSRS)
  • Housing enforcement notices, civil penalty notices and appeals

Whilst our website focuses on the London region, we offer regulatory advice to clients across England.

How to book a telephone consultation

We have made the process as simple as possible

Step 1: Request a telephone consultation

Complete the online form below to request a telephone consultation. The more complete the information is, the quicker and more effectively we can assist you.

Licence application handling service – enquiry form


    11am – 1pm1pm – 3pm3pm to 6pmafter 6pm

    Step 2: Pay the fee and send us any documentation

    We will send you an invoice by email within a couple of days of your enquiry. The cost is £180 (£150+VAT) and you can pay by BACS, direct debit or an international bank transfer. At the same time, we will invite you to email us any documents you want to refer to during the call. This might include a floorplan, property licence, enforcement notice, copy of correspondence, etc. 

    Once an invoice has been raised, if you decide you no longer require assistance, just drop us a line to let us know and we will cancel the invoice.

    Step 3: Arrange the telephone consultation

    Once you have paid the invoice, the telephone consultation is normally arranged within five working days. Consultations take place Monday to Friday 11am to 6pm. We can sometimes arrange calls for early evening. We will find a time that is convenient for you.

    Once the consultation has been completed, we can explain the options if you require further support.

    What we can’t help with

    Whilst we offer expert advice on housing regulation, there are some topics that fall outside our area of expertise. These include:

    • Planning advice – planning application, certificate of lawful use, planning enforcement notice, etc
    • Legal advice – you need to speak to a solicitor or barrister
    • Tenancy matters and eviction proceedings

    Fortunately, you can find planning advisors, legal advisors and a wealth of other service providers in our Landlord Suppliers Directory (here).

    More about us

    You can find out more about our company here.

    You can read client reviews published on TrustPilot here.  

    We are members of the Property Redress Scheme ( which is an independent Ombudsman scheme and we are committed to providing a fast, responsive and consumer focused service.

    You can write to us at:

    London Property Licensing
    Suite LP44357
    20-22 Wenlock Road
    London N1 7GU

    Or email us at:

    There is always some small print and so we’ve put this at the end and kept it simple. London Property Licensing is the Trading name of Tacagni Consultancy Limited. Company No: 5131075. Registered in England & Wales. Registered office: 237 Westcombe Hill, London SE3 7DW.  VAT registration Number 218190811. There, that wasn’t too long!